Special Hours September 20, 2024

Our office will have special hours on September 20, 2024. The office will be open until Noon, after which we will be working remotely until 4:30. Please email volcard@utk.edu or contact us at 865-974-3430.

Digital VolCard – NO MORE PLASTIC!

We no longer print physical cards. You have a choice between Android and Apple.

VolCard patrons are permitted to have one single credential active at any time – either an Android phone or a combined iPhone and Apple Watch.

The mobile credential is recognized as your official ID across campus.

Photo upload ahead of time is essential to having your VolCard active when you arrive on campus.

Android

Add your VolCard using the GET Mobile app. Get information on adding your VolCard to your phone.

Provisioning instructions – Add your VolCard to your Android Phone

FAQ – VolCard via Android

Apple

Add your VolCard to Apple Wallet using the GET Mobile app. Get information on adding your VolCard to your iPhone.

Provisioning instructions – Add your VolCard to Apple Wallet on iPhone and Apple Watch

FAQ – VolCard via Apple Wallet FAQs

Load your VolCard on Your New Phone

Click for instructions on loading your VolCard on your new phone. Instructions are for both iPhone/Watch and Android.

Using your mobile device

To use the VolCard on your mobile device, hold the back of the phone, close to the camera lens, to the reader. You do not have to bring anything up on your device. The phone will bring the VolCard up automatically from your Apple Wallet or Google Pay App when you hold the phone to the reader. Androids must have their phone screen on and then hold the back of the phone to the reader for it to activate.

Location and Hours for the VolCard Office

The VolCard Office/Campus Vending is located in 484 Student Services Building near Circle Park.
Current hours are 8:00 – 4:30.
Special Hours September 20, 8:00-12:00.
VolCard Office 865-974-3430.