Your VolCard is your student picture ID card that you received prior to the beginning of your first semester. Every student is required to have a valid ID card. This card is essential for the use of various university facilities and programs. Additionally, the VolCard serves as a meal card for those students on a meal plan.
The VolCard account is a debit account that may be used to purchase food at all campus dining facilities, goods and services from participating off-campus merchants, snack and beverages from selected soft drink and vending machines located in university housing and various campus locations, VolPrint, as well as make purchases at VolShop and VolTech. It may also be used during events in Neyland Stadium and Thompson-Boling Arena. It cannot be used to pay your student fees.
All students are automatically entitled to a VolCard account; however, the account must be activated by making an initial deposit. This exclusive account eliminates the need for cash, change, and checkbooks. Furthermore, only the student will have access to these funds as long the student keeps his/her VolCard secure.
An initial deposit is required to open this account. This deposit is non-refundable, except in the case of withdrawal or graduation from the university. Additional deposits can be made five ways:
- Online using your MasterCard, Visa, Discover, or American Express credit card.
- In person
- Excess financial aid
- Using conveniently located debit terminals on campus for cash deposits located in Ag Library, Ayres Hall, Hodges Library, and VolCard Office.
VolCard accounts may be cancelled at your request and a refund issued for the balance less a $15.00 service fee.
The balance of the account will carry over from term to term until the student graduates or is no longer enrolled at the university. If the student withdraws from school, any balance may be refunded for a $15.00 service fee.